useronboarding.ai - Technical Overview
Purpose: An AI-powered chat interface that provides expert guidance on SaaS user onboarding best practices and real-world examples.
Architecture:
- Frontend: Pure HTML/CSS/JS with a minimalist Mac-inspired interface
- Backend: Python Flask server handling API requests
- AI/ML Stack:
- OpenAI GPT-3.5 for natural language processing
- OpenAI Embeddings for semantic text understanding
- Pinecone vector database for similarity search
Data Sources:
- Curated Q&A pairs on onboarding best practices
- Real-world case studies (e.g., Shortcut, Vitally) chunked into searchable segments
Key Features:
- Hybrid knowledge base combining theoretical best practices with real examples
- Semantic search prioritizing relevant case study examples
- Responsive design optimized for both desktop and mobile use